Terms and Conditions for Özel Estesie Oral and Dental Health Polyclinic

1. PARTIES AND DEFINITIONS These Terms and Conditions govern the relationship between Özel Estesie Ağız ve Diş Sağlığı Polikliniği (hereinafter referred to as the “Clinic”) and the users or patients (hereinafter referred to as the “User” or “Patient”) who visit the website (estesie.com / estesiedental.com) or utilize the clinic’s medical services.

• Address:Selenium Retro, Ataköy 7-8-9-10. Mh, Çobançeşme, E5 Yanyol Kat 14 Daire:165 , 34203 Bakırköy/İstanbul – Türkey (Özel Estesie Agiz ve Dis Sagligi Poliklinigi )
• Contact:  +90 538 440 29 29 / hi@estesie.com

2. SCOPE OF SERVICES The Clinic provides specialized dental services including, but not limited to, dental implants, aesthetic dentistry, orthodontics, root canal treatments, and general oral health. The information provided on the website is for informational purposes only and does not constitute a medical diagnosis or replace a professional physical consultation.

3. APPOINTMENTS AND CANCELLATIONS

• Appointments can be requested via the website, phone, or official WhatsApp line.
• Patients are expected to arrive on time. If you are unable to attend, please notify the clinic at least 24 hours in advance.
• The Clinic reserves the right to reschedule appointments due to force majeure or emergency medical situations involving the physician.

4. PAYMENT AND FEES

• Treatment fees are determined based on the Turkish Dental Association (TDB) guide prices and the specific complexity of the treatment provided by the Clinic.
• Payments can be made via cash, credit card, or approved banking channels.

5. DATA PROTECTION (KVKK) & PRIVACY In accordance with the Law No. 6698 on the Protection of Personal Data (KVKK) in Türkiye:

• Personal data (name, ID, contact info) and health data (X-rays, dental history) are processed solely for medical diagnosis, treatment, and appointment management.
• Your data will not be shared with third parties except for legal obligations (e.g., notifications to the Ministry of Health).
• By using our website, you consent to our Cookie Policy and the processing of your data as outlined in our Privacy Policy.

6. LIMITATION OF LIABILITY

• Medical information on the website is general. You must undergo a face-to-face examination at our clinic to receive a specific treatment plan.
• Treatment outcomes may vary based on individual factors (genetics, oral hygiene, etc.). The Clinic operates under the obligation of “utmost medical care” rather than a guarantee of a specific biological result.

7. INTELLECTUAL PROPERTY All content, logos, images, and text on the website are the sole property of Özel Estesie Ağız ve Diş Sağlığı Polikliniği. Unauthorized copying, distribution, or use of these materials is strictly prohibited.

8. GOVERNING LAW AND JURISDICTION These terms are governed by the laws of the Republic of Türkiye. Any disputes arising from these terms or clinic services shall be settled by the Istanbul (Bakırköy) Courts and Execution Offices.

9. AMENDMENTS The Clinic reserves the right to update these Terms and Conditions at any time. The updated version becomes effective immediately upon being posted on the website.