Özel Estesie Oral and Dental Health Polyclinic Privacy Policy and Personal Data Protection Notice (KVKK)
1. DATA CONTROLLER In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) in Türkiye, Özel Estesie Ağız ve Diş Sağlığı Polikliniği acts as the “Data Controller” and processes your personal data in compliance with the principles of lawfulness, honesty, and transparency.
2. PURPOSE OF PROCESSING PERSONAL DATA Your personal data (Name, Surname, ID/Passport Number, contact details, oral and dental health records, X-rays, and payment information) collected by our clinic are processed for the following purposes:
- Conducting medical diagnosis, dental treatment, and post-treatment care services.
- Managing and reminding appointment schedules via phone, SMS, or WhatsApp.
- Fulfilling legal obligations and reporting requirements requested by the Turkish Ministry of Health and other relevant public institutions.
- Creating and archiving patient medical files.
- Improving our medical services and measuring patient satisfaction.
3. TRANSFER OF PERSONAL DATA Your personal data may be shared with the following parties within the legal framework:
- The Republic of Türkiye Ministry of Health and its affiliated units.
- Social Security Institution (SGK) or private insurance companies (upon the patient’s request/consent).
- Judicial authorities and official bodies in case of legal necessity.
- Secure cloud-based medical software systems used for technical infrastructure and digital record-keeping.
4. METHOD AND LEGAL BASIS FOR DATA COLLECTION Your data is collected through website forms, phone calls, WhatsApp inquiries, e-mails, or physical registration during your visit to our polyclinic. This process is based on the legal grounds of KVKK Art. 5/2 and Art. 6/3 (protection of public health, medical diagnosis, and treatment).
5. RIGHTS OF THE DATA SUBJECT (Under KVKK Article 11) You have the right to apply to our clinic at any time to:
- Learn whether your data is being processed.
- Request information if your data has been processed.
- Request the correction of incomplete or inaccurate data.
- Request the deletion or destruction of your data (within legal medical archiving limits).
Cookie Policy
At Özel Estesie, we use cookies on our website (estesie.com / estesiedental.com) to improve your user experience and analyze site traffic.
- Essential Cookies: Necessary for the website to function securely and correctly.
- Analytical Cookies: Help us understand visitor traffic and improve our services (e.g., Google Analytics).
- Marketing Cookies: Used to provide information about our campaigns and services that may interest you (only with your consent).
How can you control cookies? You can delete or block cookies at any time through your browser settings. However, please note that disabling certain cookies may affect the functionality of the website.